Shipping Policy

  • For fast and safe delivery, We ship all our products via USPS or UPS 
  • We ship the product next day of order if the item is in stock. 
  • We send you USPS tracking # as soon as we ship your product. 

 Return Policy 

As part of our commitment to customer service, We offers a fair return policy for 21days from the purchase day. 

If we sent the different items from you ordered, we gladly accept your return or exchange without any additional charge. 

 If you simply change your mind, You will be charged for both inbound ($7-$15) and outbound of shipping. 

Please be advised that prior authorization is required on all returns. Any returns sent to us without return authorization cannot be accepted. 

Return acceptance is at the sole discretion of us. If returning an item(s), you must include all parts, pieces and printed materials in order to be eligible for a refund. Also, to ensure that your returns are received by us, please make sure to add insurance to your parcels through your preferred mail delivery service. 

Shipping fees are not eligible for refund. For authorization,

Please email us at sales@barbralingerie.com Please allow up to two weeks for the return to be processed, at which time a credit or exchange will be made.
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Guarantees
Low Price Guarantee
Privacy Policy
Security
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?